Cancellation
Can I cancel my Class 3/ 3A practical lesson?
Yes. To cancel a booking, you must do so online at least 72 hours in advance, or 96 hours in advance if the booking follows a public holiday. After this time, you have the option to "Try-sell" your booked lessons. You will need to regularly check the ...
Can I cancel my Simulator lessons?
Cancellation of simulator lessons is possible but must be done so online at least 48 hours in advance, or 72 hours in advance if the booking follows a public holiday. No refund of fees if you are late/absent due to a medical condition or any reason ...
Can I cancel my Theory Trial test booking?
Yes. To cancel a booking, you must do so online at least 24 hours in advance, or 48 hours in advance if the booking follows a public holiday. No refund of fees if you are late or absent from the TTT due to any reason whatsoever.
Can I cancel my Class 4 or Class 5 practical lesson(s)?
Yes. To cancel a booking, you must do so in-person at the Service Centre at least 72 hours in advance, or 96 hours in advance if the booking follows a public holiday. Cancellation of practical lesson/s CANNOT be processed online.
Can I cancel my 2B, 2A or 2 practical lessons?
Cancellation of practical lessons is available but must be done so online at least 72 hours in advance, or 96 hours in advance if the booking follows a public holiday. Between 3 days in advance up til 2 hours before the lesson, you have the option to ...
What will happen if I cancelled my Traffic Police Practical Test?
There will be no refund of practical test fees (inclusive of vehicle rental and warming up fees) for cancellation of Traffic Police Practical Test date due to any reason(s) whatsoever. The test fees will be forfeited.
What happen if I exceeded the practical lesson cancellation counts?
All learners are entitled to 18 cancellation counts of Practical lessons. Once you exceed your cancellation counts, a charge of $5.35 (inclusive of GST) will be imposed for every subsequent cancellation. The cancellation of the practical lessons can ...
What will happen if I cancel my Traffic Police Theory Test (BTT/ FTT/ RTT)?
There will be no refund of theory test fees (inclusive of test administration fee of $2.94) for cancellation of test date by you due to any reason(s) whatsoever. The test fees will be forfeited.