Practical Lesson
How can I cancel the fix instructor?
Cancellation of fix instructor for your lessons can only be process at the Service Centre. The fix instructor fees will be credited into your student balance once it is removed.
How do I cancel my booking of the practical lesson?
Cancellation of practical lesson bookings can only be made through our online student portal or Customer Service Centre. This must be made at least 72 hours or 96 hours (including public holidays) in advance before the commencement of your practical ...
What happens if my "Try-sell" attempt is unsuccessful?
If your “Try-sell” attempt is unsuccessful, you will either attend the lesson or forfeit the fees paid if you’re absent. There shall be no refund granted if the “Try-sell” attempt is unsuccessful. You may remove the “Try-sell” option at any time if ...
What should I do if I am unable to attend my practical lesson?
Cancellations are accepted at least 72 hours in advance. After which, you may opt to “Try-sell” your booked lessons online. You’ll need to monitor the status of your “Try-sell” regularly. If another student accepts your “Try-sell” slot, the fee paid ...
Are there any charges for practical lessons cancellation?
Every learner is entitled to 18 cancellation counts of Practical lessons per course enrolled. Once you exceed your cancellation counts, a charge of $5.45 (inclusive of GST) will be imposed for every subsequent cancellation.
Can I choose a fixed instructor for my practical training?
Yes, you may choose your preferred instructor at an additional charge per practical lesson. However, this is subject to the instructor’s availability, and if the instructor is unavailable, the learner will have to accept the allocated instructor. Fix ...
I am 65 years old & above, do I need to present any documents to attend practical training?
Yes, you must produce a letter from the certified doctor stating that you are fit to drive during the training and practical test period.
Is there a dress code for practical lessons?
Learners need to be in proper attire at all times during practical lessons. No slippers/ sandals are allowed during practical lessons.
Where can I book my practical lessons?
Booking of Practical Lessons can be made via our: Online Student Portal Customer Service Centre A valid Provisional Driving Licence (PDL) is required before the commencement of the practical lessons.
Where do I report for my Class 3/ 3A practical lesson?
Proceed to level 3 Turn right after exiting the lift or turn left if you are using the escalator Walk towards the automatic sliding glass door Locate your name on the TV monitor for your assigned car number Exit the glass door to find the car ...
Can you tell me more about Class 2B riding lessons?
Practical riding lessons can be booked at the Customer Service Centre or through the Online Student portal. Training is conducted at SSDC Woodlands Circuit, and each practical lesson lasts 100 minutes. A minimum of 8 practical lessons is required. ...